Quality Supervisor



  • Protects customers from quality spills by implementing quality control activities along with preventive actions.
  • Responsible for developing effective and efficient quality methods, maintaining documentation throughout the Quality processes.
  • Manages the day-to-day activities of team members, including scheduling and managing ongoing projects with regard to Quality tasks.
  • Provides supervision, technical assistance and scheduling to quality assurance inspectors and associates.
  • Develop, apply and maintain quality requirements and
  • Establish, document and maintain all Quality Assurance policies and procedures; including the upkeep of the Quality Manual and supporting
  • Act as primary contact for customer and regulatory
  • Take ownership of assigned production readiness activities to ensure that quality awareness is inherent in process
  • Plan and conduct tests and experiments to improve products and
  • Provide statistical analysis on the performance of new and existing designs and
  • Perform root cause analysis on customer/field and factory failures and coordinate resolution of customer
  • Monitor failure trends on in-house and customer/field
  • Develop and implement statistical inspection sampling plans for incoming and outgoing product considering appropriate alpha and beta
  • Coordinate and conduct quality assurance activities (e.g., audits, training, purchasing, ).
  • Supervisory responsibilities for the direction and development of the Quality Systems team
  • Provide technical assistance and training to Quality
  • Place product on hold, release or disposition as necessary while adhering to policy and
  • Develop monthly reports showing inspection and audit performance and improvement



  • Bachelors Degree in Engineering
  • Minimum 5 years of related work experience required
  • ASQ Certified Quality Engineer
  • ASQ Certified Quality Manager (preferred)
  • Ability to prioritize and manage tasks
  • Knowledge of ISO 9001 quality management system or equivalent
  • Six Sigma and lean training preferred
  • Ability to conduct capability studies, Gage R&Rs, and Design of Experiments
  • Self-starter that can work in an independent manner
  • Computer proficient; detailed and comprehensive report writing
  • Knowledge and experience with basic problem-solving tools
  • Ability to work with employees at all levels of the organization
  • Excellent interpersonal, communication and documentation skills
If you are interested in job, please send your resume and include the position you are applying for in the Subject to: careers@courtneygroup.net.
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